Privacy Policy

Dear Visitor, customer, supplier.

This Privacy Policy describes, in the following sections, how MDW S.r.l. collects, processes, uses and stores the personal data of its customers and suppliers.

Pursuant to Legislative Decree 30 June 2003, n. 196 (hereinafter more briefly "Legislative Decree 196") and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) we would like to inform you that:

The data controller is:
What personal information does MDW collect?
How does MDW use personal information?
Who does MDW share personal information with?
Where does MDW store personal information and for how long?
What does MDW do to protect personal information?
How does MDW use personal information for marketing?
How can I access, update, correct, or delete my personal information?
Privacy Policy Updates


The data controller is:

MDW S.r.l. ("MDW"), with registered office in Bologna, Viale Quirico Filopanti, 4.

MDW manufactures and sells precision mechanical carpentry, cabinets and electrical panels, other related products that it also markets through its e-commerce sites MDW.IT,,,

MDW is therefore the data controller of personal data collected through these websites in carrying out pre-sales commercial support activities, as part of the resolution of technical issues, as a result of the sale of goods and services.

The personal data provided to MDW srl are processed and stored in compliance with Legislative Decree 196 and Regulation (EU) 2016/679, to exercise the rights referred to in Art. 7 Title II of the aforementioned Decree you can contact the Data Controller at the following email address:

Identification of the DPO-DPO (Data Protection Officer):

Dr. Luciani Massimiliano mail:


What personal information does MDW collect?

MDW collects personal information when it is provided directly by you or through your use of one of our websites, such as:

Information about you and the company you work for, when you create an account for our site. This could include your name and contact details, name and company details.

Transaction, billing and delivery information, if you have purchased a product or contract for one of our services.

Log of your interactions with us, such as sending you feedback by email on our website, requesting technical clarification, reporting a problem, or otherwise.

If you interact with one of our sales agents, for example at a trade show or at a customer's location or factory.

We may also record certain details about how our website is used, IP addresses and operating system, products searched for, products purchased. Marketing emails sent may also automatically detect whether the email has been received or opened and whether you have used a link contained in the marketing materials. We use this information to measure our information activities and improve our advertisements.

How does MDW use personal information?

Depending on how you use one of MDW's online sites, your interactions, and the permissions you provide, we will use your personal information for the following purposes:

To process the order placed and/or provide the services purchased.

To manage your online account.

To handle and respond to questions or complaints submitted to our team.

For market research, for example, we may contact you for feedback on products and services.

To send you marketing messages and show targeted advertisements, either with your consent, or by being otherwise authorized.

For security purposes, to investigate fraud and where necessary to protect ourselves or third parties.

To comply with legal and regulatory obligations.

Our processing of personal information is based on the following legal grounds under data protection law:

Because data processing is necessary to enforce a contract with you or take the necessary preliminary steps to enforce a contract (for example, if a purchase has been made, we use personal data to process payment and fulfill the order).

Because it is in the legitimate interest of MDW and your business, when you place orders on behalf of your business.

Because we have obtained your consent, such as when we have been contacted with a question, when optional information has been added to your account profile, and when you have consented to receive marketing materials.

Because it is a legitimate interest of MDW as an e-commerce owner to maintain and promote its services and the sale of products.


Who does MDW share personal information with?

MDW must share information with selected third parties in order to carry out its activities:

Business Partners: if a product or service is provided through a Business Partner, MDW undertakes to demand full compliance with the Privacy Legislation from that Partner.

Affiliated couriers: in order to deliver the ordered material, MDW undertakes to demand full compliance with the Privacy legislation from this Partner.

Government authorities: When the order is to be delivered to a country other than Italy, we may need to share information with both the Italian customs authorities and the destination country. In addition, we may need to share personal information with law enforcement or other government authorities, such as to report fraud or in response to a legitimate request.

Credit and fraud checks: We may share information with credit reference agencies and third parties engaged in fraud detection and combat.

Business or asset disposal: In the event of a sale of business assets, our customers' personal information may be disclosed to a potential buyer. In this case, we will make reasonable efforts to ensure that the buyer remains bound by the terms of this privacy policy.

MDW may also disclose personal information if it believes such disclosure is necessary to protect the rights, property, or personal safety of MDW, its customers or employees, or the public, or when otherwise authorized by law.


Where does MDW store personal information and for how long?

MDW stores personal information on its corporate servers and computers at its registered office and operational headquarters, and this data is stored in an encrypted and unusable manner in periodic backups held by our Partners. MDW undertakes to demand full compliance with the Privacy Policy from these Partners.

We retain personal information for as long as necessary for the purposes mentioned above, so this period may vary depending on your interactions with you. For example, when a purchase has been finalized, we keep a copy for the period necessary for invoicing, taxation and any warranty coverage. We may also keep a copy of correspondence between you and us, for example if you have made a complaint about a product, for as long as necessary to protect us from a legal claim.

When we no longer need to retain information, it will be deleted. Please note that when you unsubscribe from marketing communications, we will keep a copy of your email address to ensure that you do not forward marketing emails to that address in the future.


What does MDW do to protect personal information?

MDW's goal is to offer the highest level of service and security to its customers

For online transactions we only use the PAY-PAL business platform whenever the user sends sensitive information, such as credit card number, or PayPal account, these details are managed directly and exclusively by PayPal (Europe) S.à r.l. e Cie, S.C.A

For bank account details, when provided directly by the customer, they are managed and stored exclusively on MDW computers and servers.

Account and personal online profile information is password protected so that only the user can access it. The user can edit their MDW account information and profile using their user ID and password. It is recommended that you never disclose your password to anyone.


How does MDW use personal information for marketing?

MDW may occasionally send emails and marketing materials directly by post about products that we think may be of interest to you.

Some or all of these marketing messages are likely to be tailored to your preferences, defined based on what we know about you and/or the company you work for, and derived from, for example, your online profile, previous searches, and your MDW Online browsing history and shopping activity.

If you no longer wish to receive marketing communications from MDW, you can at any time:

Unsubscribe by clicking the link in each email

Contact the MDW Help Desk at 051592119

You may see MDW marketing notices on third-party websites, including social media. These marketing notices may be tailored to your interests through the use of cookies (which track web activity to allow us to provide marketing notices to customers who have visited one of the MDW sites).


How do I access, update, correct, or delete my personal information?

You can view your profile information at any time by clicking on the section (My Account) which can be accessed at any time via the link on the navigation bar.

If you have forgotten your password or have other problems accessing one of the MDW sites, please contact the MDW Help Desk at 051592119

If you have any concerns about your personal information, please contact MDW using the details below. The Personal Data Protection Act grants the right to access (including in electronic format), correct and request the deletion of personal data; MDW will comply with any request to exercise these rights in accordance with applicable law.


Cookie Policy

Last Updated: 20-Feb-2024

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Any questions regarding this privacy policy should be directed by email to:


Privacy Policy Updates

MDW may change this privacy policy from time to time to reflect changes in the law, regulatory orientation, or our data privacy practices as required by law. In these cases, and when required by law, we will provide a new or updated policy explaining in detail how the use of personal information has changed and, if necessary, we will seek the employee's consent to continue processing the data.

>Last modified July 26, 2022

Contacting Us


Phone: +39 051.592119

About Us

M.D.W. srl Chamber of Commerce, Bologna
REA n° 465866
PI/CF 02766841205

Legal office:Piazza Minghetti, 4/D
Bologna 40124 BO, Italy

Operating office:Via Edmondo De Amicis 7
Casalecchio di Reno 40033 BO, Italy